Booking Conditions


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Arguments between friends usually stem from misunderstandings. It is therefore useful to have a form of contract in the very unlikely event that a disagreement arises. We would like to advise you of the following conditions before you continue with your wedding preparations and ask you to sign and return to the hotel.

BOOKING
Once you have established that we are offering the facilities you require and you have checked the availability of a function suite at the Castle Hotel, you may make a booking. The booking will only be held for 7 days unless confirmed. To confirm your booking we require a signed copy of these terms and conditions and a £200.00 non-refundable deposit. Following confirmation you will receive a receipt and planning guide. You can then relax until 8/10 weeks prior to your wedding when we ask that you contact the hotel to finalise details such as menus, wine and rough table plans. Final numbers may be amended up to 48 hours prior to the day.

PAYMENT
A payment equal to the anticipated final account less your initial deposit is required 14 days prior to the reception. Following your wedding a final invoice will be issued and if there is an outstanding amount this should be paid within 21 days. Please note that the Bride and Groom are responsible for the charges and that whilst every effort is made to hold prices included in the wedding tariff for each year, we do reserve the right to amend these at any time up to 6 weeks prior to your reservation. A VAT increase is a good example of why we may change our prices. Credit card payments are subject to a 2% surcharge.

NUMBER OF GUESTS
Reservations are accepted in the Tudor Suite subject to there being a minimum of 60 guests at the wedding breakfast and for the Wedgwood Suite subject to a minimum of 50 guests. Should numbers fall below this then a room hire charge of £200 may be applied.

DAMAGE AND LOSS
Whilst you and your guests are at the Castle Hotel we ask that you make every effort to safeguard the fixtures and fittings. Offensive or illegal behaviour may result in individuals or the entire party being asked to leave the premises, in which case no refunds will be given. The Castle Hotel cannot accept responsibility for the loss or damage to you or your guest’s property.

CANCELLATIONS
If you cancel your booking at any time you will forfeit your deposit.

If you cancel between 4 to 6 months prior to the wedding date you will be charged 33% of the anticipated revenue based on an average spend of £28.95 per person for a wedding breakfast plus £9.25 per person when there has also been an evening party booked.

Cancellations under 4 months prior to the reception will incur charges of 66% of the anticipated revenue based on the above calculation.

Cancellations under 2 months prior to the reception will be charged 100% of the anticipated revenue based on the above calculations.

These charges are based on 60 and 50 people respectively for the Tudor and Wedgwood suites. Evening parties are calculated on the assumption that there are 100 guests

We would recommend that you always consider insuring against cancellation due to unforeseen circumstances. If you are forced to cancel for any reason either within or beyond your control the cancellation charges will apply.

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